Retail pricing, promotions & merchandising systems

Where retail’s commercial decisions get made.

I help retail and consumer-brand leaders modernize the pricing, promotion, merchandising, and master data platforms behind their commercial decisions. A decade across Nike, Home Depot, BJ’s Wholesale, and Williams-Sonoma, exactly this work, at exactly this scale.

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$70M+ Annual revenue & margin lift
9 Fortune 500 retailers
9+ Years pricing & promo product leadership
1,000+ Stores & merchant users served
Practice

I’m a senior product leader for the systems retailers grow on.

Most of the work shows up as one of four things, a stalled platform replatform, a forecasting model merchants don’t trust, a competitive pricing engine that needs to ship, or a master data foundation quietly limiting growth. I’ve spent the last decade doing exactly this kind of work, mostly across Nike, Home Depot, BJ’s Wholesale, and Williams-Sonoma.

  • Pricing intelligence. Centralized authoring, dynamic and regional pricing, hyperlocal pricing, competitive benchmarking, pricing experimentation, AI-assisted decisioning.
  • Promotion optimization & vendor funding. Promo effectiveness analytics, trade funding, baseline-vs-incremental forecasting, ROI measurement merchants can actually act on.
  • Modernized retail systems. Event streaming platforms, microservices-based system of record, pricing & promotion authoring UI, master data modernization, catalog & SKU governance.
  • Decision systems & explainable AI. ML operationalization, decision-support tooling for merchants and execs, the explainability commercial teams trust.
Capabilities

Four lanes of enterprise retail growth & monetization.

Pricing Intelligence Platforms

  • Centralized pricing management
  • Pricing authoring & governance
  • Dynamic and regional / zone pricing
  • Competitive pricing intelligence
  • Price elasticity & sensitivity analytics
  • Pricing experimentation at scale
  • Markdown optimization
  • AI-assisted pricing decisioning

Promotion Optimization & Vendor Funding

  • Promotion management ecosystems
  • Promotional effectiveness analytics
  • Baseline-vs-incremental forecasting
  • Vendor & trade funding analytics
  • Promotional ROI measurement
  • Tranche-level promo forecasting
  • Merchant decision-support tooling
  • Promotional rollout strategy

Legacy Modernization & Cloud Augmentation

  • SAP PMR, SAP Retail & S/4HANA augmentation, pricing & promotion source of truth outside legacy ERPs
  • Legacy pricing & merchandising system replacement
  • Cloud-native microservices for retail decision platforms
  • Event-driven architecture & real-time integration patterns
  • Master data modernization (MDM, MDG)
  • Product Information Management (PIM)
  • SKU setup, attribution & catalog governance
  • Item-setup intelligence & merchandising lifecycle scalability

Retail Monetization & Decision Systems

  • Retail growth analytics ecosystems
  • Decision-support tooling for merchants & execs
  • ML / data-science operationalization
  • Explainable AI for merchant trust
  • Executive financial reporting modernization
  • Enterprise analytics on Databricks & Snowflake
  • Cross-functional commercial strategy
  • Stakeholder alignment from merchant to C-suite
Where the work shipped

Pricing, promotion, and monetization systems delivered for the most demanding retail operators.

NIKE
WILLIAMS‑SONOMA
THE HOME DEPOT
TJX
BJ'sWHOLESALE CLUB
LOWE'S
petco
UPSUNITED PARCEL SERVICE
Selected platform work

Enterprise retail platform modernization, end to end.

Home Depot, Competitive Pricing Intelligence

Real-time pricing engine & regional pricing intelligence

Owned product strategy for a real-time competitive pricing engine that neutralized price as a differentiator against Amazon, Lowe's, and Menards. Designed regional and zip-code-level pricing intelligence with daily competitor benchmarking, algorithmic margin optimization, and price-elasticity analytics enabling localized responsiveness within 24 hours of competitor moves. Ran pricing experimentation across 60+ merchants in three beta groups and equipped the field with predictive analytics surfacing non-price value levers, capturing $16M in annual revenue from previously price-sensitive markets.

$16MRevenue captured
−22%Price sensitivity
50%Faster pricing response
Nike, Global Pricing & Promotion Infrastructure

Centralized global pricing platform & unified Pricing & Promotion Authoring UI

Built a hybrid-cloud platform of loosely coupled AWS microservices that became Nike's centralized global pricing and promotion capability across 1,000+ Nike-owned retail and digital touchpoints worldwide. Designed enterprise data ingestion pipelines integrating 12+ sources using stateless cloud architecture, supporting downstream analytics, consumer insights, demand planning, and merchandising systems. Shipped the unified Pricing & Promotion Authoring UI, the single tool merchants use for all pricing and promotion actions, replacing tool-switching across legacy SAP-Retail and fragmented promotion authoring UIs. Drove markdown optimization within Nike Direct channels to maximize full-margin sell-through and protect brand pricing integrity globally.

$30MAnnual revenue lift
$1.2MOpex reduction
12+Data sources integrated
BJ's Wholesale, Pricing & Merchandising Transformation

Agentic AI decision-support, promotion ROI & vendor funding

Own product roadmap, OKRs, and backlog prioritization for enterprise pricing, promotions, markdown optimization, and forecasting platforms across BJ's merchandising organization. Partner with McKinsey data science to operationalize ML-enabled forecasting and algorithmic decisioning into merchant-facing workflows. Designed agentic AI workflows for the merchant decision-support layer, with LLM-powered agents translating ML forecasting and vendor funding outputs into action-oriented recommendations merchants act on directly. Established evaluation, safety, and explainability frameworks for agentic AI at enterprise scale, with confidence-scoring standards and human-in-the-loop guardrails.

$12MAnnual margin commitment
$4.5MQ1 ROI realized
35%Active adoption (with upside)
Williams-Sonoma, Pricing & Master Data Modernization

Centralized pricing & promotion authoring UI, MDM and RMS modernization

Led the centralized pricing and promotion authoring platform that consolidated legacy store and eCommerce pricing tools, serving as a flagship Pricing & Promotion UI for 100+ merchants enterprise-wide. Owned the event streaming platform that modernized fragmented MDM and RMS environments. Architected resolution logic for overlapping effective dates, enabling active and future pricing transparency that materially reduced operational human error. Spearheaded financial modeling and the Product Configurator Service playbook, securing CTO and SLT approval for furniture assortment expansion projected to deliver $24M in annual revenue lift.

$24MProjected annual lift
100+Merchant users served
MDM/RMSModernization scope
Live demos

Working prototypes you can try right now.

Functional applications that demonstrate the pricing intelligence and AI-assisted decisioning patterns from the engagements above. Click to launch.

AI Pricing Engine

AI-Assisted Pricing Optimization Across Dairy & Snacks SKUs

Working prototype demonstrating constant-elasticity demand modeling, competitor anchoring, demand signals, and merchant-trust guardrails. Inputs product demand signals, competitor prices, time-of-day factors, and elasticity estimates. Outputs dynamic price recommendations with margin simulations and side-by-side comparisons of static versus AI pricing strategies across representative dairy and snacks SKUs.

Constant-elasticity modeling Competitor anchoring Margin guardrails Streamlit + Python
Launch demo
What I believe

A few things that shape how I work.

01 Pricing is an operational system, not a number.
02 The hardest part of operationalizing ML isn’t the model. It’s the workflow.
03 Merchants don’t need more data. They need decisions they can trust.
04 Centralized capability beats fragmented tooling. Always.
About

A retail growth and monetization product leader.

I’m Clayton, a retail product leader, deeply curious about how the systems behind enterprise retail actually work.

Grew up in Indiana, studied business administration at the University of Florida, and have lived and worked across Florida, Georgia, Oregon, and Massachusetts over the last decade. Started in pricing analytics at Hertz, then operational transformation at UPS. Spent the rest of my career leading pricing, promotion, merchandising, and decisioning platforms across Home Depot, Nike, Williams-Sonoma, and BJ’s Wholesale. The work has consistently lived at the intersection of retail operations and product technology, where margin actually gets made.

What kept me in this lane is the complexity. Retail pricing isn’t really about prices. It’s about the operational system that produces them, the trust merchants need to act on algorithmic recommendations, and the financial discipline behind every promotional dollar. The same is true for promotion ROI, vendor funding, and master data. The good work happens in the seams between commercial strategy, data science, and merchandising operations.

I’m increasingly drawn to how AI changes the calculus of retail decisioning, particularly the explainability piece. A 10% margin lift only matters if a merchant actually trusts and acts on it. The hardest part of operationalizing ML isn’t the model. It’s the workflow. Lately I’ve been working at the intersection of agentic AI and merchant decisioning, using LLM-powered agents to make ML outputs actionable for commercial users without forcing them through data-science intermediaries.

Outside of work: golf, cook, watch sports.

Pricing & data ecosystem

Built on the platforms enterprise retail actually runs on.

AI & Agentic Tooling
Anthropic Claude
Agentic AI Workflows
LLM Evaluation Frameworks
Explainable AI for Merchant Trust
Data & Analytics
Lakehouse Data Platforms
Cloud Data Warehousing
Enterprise BI & Visualization
Hybrid-Cloud Architecture
ML Pipeline Engineering
Real-Time Analytics
Modernized Retail Systems
Enterprise Pricing & Promotion Systems
Event Streaming Platforms (ESPs)
Microservices-Based System of Record
Product Information Management (PIM)
SKU & Product Attribution
Product Catalog & Item Setup
Architecture & Services
Event Streaming Infrastructure
Modular Microservices
Event-Driven Architectures
Real-Time Pricing Services

Working on something hard? Let’s talk.

If you’re thinking through a pricing, promotion, merchandising, or master data initiative, or you just want a second opinion, I’m easy to find. First conversation is on me.

clayton@todosadvisory.com (812) 746-9061